Privacy Policy
Last updated: 16 August 2026
Introduction
Zooch Automotive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and vehicle details when you contact us or book services
- Vehicle Information: Make, model, registration number, and service history relevant to our work
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our automotive services
- Process bookings and communicate with you about appointments
- Send service reminders and updates about your vehicle
- Respond to your inquiries and provide customer support
- Comply with legal obligations and maintain service records
- Improve our website and user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, booking systems)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Cookies
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and maintain service records as required by automotive industry regulations.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: